Got a reply from Omerch:

Unfortunately we are still awaiting stock from the record company thanks to a delay their end. We are expecting it to arrive with us today and will be processing your order as an extreme priority.

We will send you an email once it has been shipped so you know that it is on its' way.

Could someone who ordered from CMDistro check to see if theirs has the INSIDEOUT logo on the first page too? I contacted CM Distro and they said they would send me a replacement hand-numbered booklet.

Also wanted to add that I did get the correct black/white vinyl, in my case it was white.

Got a reply from Omerch:

Unfortunately we are still awaiting stock from the record company thanks to a delay their end. We are expecting it to arrive with us today and will be processing your order as an extreme priority.

We will send you an email once it has been shipped so you know that it is on its' way.

Cheers, at least I'm not waiting on false hope anymore

Could someone who ordered from CMDistro check to see if theirs has the INSIDEOUT logo on the first page too? I contacted CM Distro and they said they would send me a replacement hand-numbered booklet.

Also wanted to add that I did get the correct black/white vinyl, in my case it was white.

I ordered from CM Distro, and it does have the Inside Out logo.

Got a reply from Omerch:

Unfortunately we are still awaiting stock from the record company thanks to a delay their end. We are expecting it to arrive with us today and will be processing your order as an extreme priority.

We will send you an email once it has been shipped so you know that it is on its' way.

Cheers, at least I'm not waiting on false hope anymore

Another thanks, I emailed them a little while back and have been considering canceling my payment and going to CMDistro but then realized it's also the holiday season, they're probably backed up like crazy. Patience...

mine FINALLY showed up today...im surprised none of you have mentioned the supercrush! video...its f*cking amazing lol

yes!!! the supercrush-video is really GREAT!

Picture of my girlfriend and me singing on stage (Groningen) is in the f****** book! Yessssss!

page 58?

Just got this email from OMerch / Bandstores

Hi there,

Recently you ordered a Devin Townsend "Contain Us" deluxe boxed set from the official Devin Townsend UK online store.

Unfortunately, despite being assured by the record company that the sets would be delivered to us before Christmas, the items still haven’t arrived and so, sadly, you won’t be receiving your order in time for Christmas. We can completely understand your frustration in this situation, and if you aren’t happy to continue waiting we are able to offer a complete refund on your order should you so wish.

Our offices are closed until the 3rd of January, however our warehouse team will be ready to process your order as soon as they arrive with us. The moment we do begin processing your order we will send you an email to let you know every step of the way.

Again, our sincere apologies for this unforeseen delay. Should you wish to speak to us directly regarding your order do not hesitate to email us.

Thanks again

The Bandstores Customer Service Team

Hi there,

Recently you ordered a Devin Townsend "Contain Us" deluxe boxed set from the official Devin Townsend UK online store.

Unfortunately, despite being assured by the record company that the sets would be delivered to us before Christmas, the items still haven’t arrived and so, sadly, you won’t be receiving your order in time for Christmas. We can completely understand your frustration in this situation, and if you aren’t happy to continue waiting we are able to offer a complete refund on your order should you so wish.

Our offices are closed until the 3rd of January, however our warehouse team will be ready to process your order as soon as they arrive with us. The moment we do begin processing your order we will send you an email to let you know every step of the way.

Again, our sincere apologies for this unforeseen delay. Should you wish to speak to us directly regarding your order do not hesitate to email us.

Thanks again

The Bandstores Customer Service Team

Why is Devin's stuff always so hard to order? This is why people download stuff. I could have downloaded it all a few weeks ago, but instead I've spent £80 on something that isn't even going to be shipped until next month.

Edit: Beaten!

Edit 2: Awesome! I replied to them and got an auto-response:

Hi and thanks for getting in touch

The Bandstores team are currently enjoying a well-earned Festive break and will be back in the office on Tuesday 3rd January 2012. All customer enquiries will be answered as soon as we return in January.

Thanks for getting in touch and have a happy Christmas.

Definitely never buying anything from Omerch again. I wanted some of the new stuff from London too

This isn't a problem with OMerch though, it's the manufacturer/label that's the problem. OMerch hasn't even received the boxed sets from them to send out to us. So far every time I've used OMerch it arrives within a day or two, even with cheap standard delivery.

[Octillus]

This isn't a problem with OMerch though, it's the manufacturer/label that's the problem. OMerch hasn't even received the boxed sets from them to send out to us. So far every time I've used OMerch it arrives within a day or two, even with cheap standard delivery.

Yeah, with the Decon/Ghost release everyone was singing OMerch's praises as the only sane vendor at the time.

When you're a smaller artist, often flying by the seat of your pants, there's only so much you can do.

I've heard a lot of problems with them. I'm more annoyed that I've spent so much money and they've ignored everyone. Nobody has had any idea what's going on until the last few days.

My CMDistro order didn't have hand-signed book or vinyl either.

Bummer..

(Still signed Litho though, phew!)

I watched the NAMM2011 Performance today on the 1st DVD of the Boxset and it blew my mind completely.
I was bummed that I didn't have it in audiofiles but just discovered that it's on the 2nd DVD !

Fuck yeah !

I think it's the best feat on the whole thing.
The demos and unreleased are great too but that set is just totally pure beauty.
Just my 2 cents, probably irrelevant to the big picture of this nice spiffy topic.

Peace and peas to you !